Legal
Grievance Redressal
If something has not gone as expected, we want to help. Here is how to reach our Grievance Officer and what to expect.
Effective date: 13 August 2026
Verified operator, correspondence and grievance details are available on our Legal & Compliance page.
Grievance Officer
Our Grievance Officer’s verified contact and correspondence details are listed on our Legal & Compliance page.
What we can help with
You can raise a complaint about:
- Registration
- Payment
- Refunds
- Privacy
- Website use
- Event-service issues
How we handle complaints
- Complaints will be acknowledged within 48 hours.
- We aim to resolve complaints within 30 days, depending on their nature and any information required from the complainant.
When you contact us
- Please include your Registration ID where relevant.
- Please do not include sensitive medical or emergency information unless it has been specifically requested through a private channel.
Questions about this policy? Email operations@tribloomschooltriathlon.com or visit our Grievance Redressal page.