Refund and Cancellation Policy

Overview

The rules below apply to participation fees paid for a Tribloom event.

When a full refund applies

• If Tribloom or the host school cancels the event.
• If payment was collected because of an internal error, or the athlete’s registration is subsequently rejected by Tribloom.
• If a parent or guardian requests a refund at least 14 calendar days before the scheduled event date.

Non-refundable cancellations

Parent-requested cancellations received fewer than 14 calendar days before the event are non-refundable.

How refunds are processed

• Approved refunds will be initiated within 5–7 working days.
• Refunds will be returned to the original payment method.
• Your bank or payment provider may require additional time to reflect the refunded amount.

How to request a refund

• Email your request to operations@tribloomschooltriathlon.com.
• Please include the athlete’s Registration ID and payment details.
• Please do not include unnecessary medical information in a refund request.